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E N WOODS Electrical

Call Now 07947 782 086

Privacy Policy

1. Who We Are

E N Woods Electrical provides domestic and commercial electrical services.

We are responsible for handling and protecting any personal information you provide when using our website or services. For privacy enquiries, please contact us:

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  • Email: info@enwoodselectrical.co.uk

  • Telephone: 07947 782 086

  • Website: www.enwoodselectrical.co.uk

2. Information We Collect

We may collect the following personal information:

  • Your name.

  • Email address and telephone number.

  • Property or business address.

  • Details of enquiries and quotation requests.

  • Information relating to electrical work carried out.

  • Website usage and technical information, including IP address, browser type and device information.

3. How We Use Your Information

We collect and use your information to:

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  • Respond to enquiries and provide quotations.

  • Arrange appointments and carry out electrical work.

  • Communicate with customers.

  • Maintain customer, job and invoice records.

  • Meet legal and accounting obligations.

  • Monitor and improve our website and services.

4. Google Analytics and Cookies

Our website uses Google Analytics to understand how visitors use our website and help us improve its performance.

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Google Analytics uses tracking cookies to collect information such as pages visited, visitor numbers, browser type, device information and website activity.

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This information helps us understand how people find and use our website.

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Google Analytics cookies are non-essential cookies and will only be activated after you have given your consent through our cookie banner.

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You can change or withdraw your cookie consent at any time through our website's cookie settings.

For further information about Google's privacy practices, visit: https://policies.google.com/privacy 

https://policies.google.com/privacy

5. Lawful Basis for Processing

We process personal information under the following lawful bases:

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  • Contract: To provide quotations and carry out agreed electrical work.

  • Legitimate interests: To respond to enquiries and operate our business.

  • Legal obligation: To comply with tax, accounting and regulatory requirements.

  • Consent: Where you have given permission, including for non-essential website tracking cookies.

6. Sharing Your Information

We do not sell or rent your personal information to third parties.

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We may share relevant information with trusted service providers, such as accountants, website hosting providers, payment providers and contractors, where necessary to operate our business or provide our services.

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We may also disclose information where required by law.

7. How We Protect and Store Your Information

We take reasonable steps to keep your personal information secure and prevent unauthorised access, loss or misuse

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We only retain personal information for as long as necessary to fulfil the purposes for which it was collected or to meet legal and accounting requirements.

8. Your Rights

Under UK data protection law, you have the right to:

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  • Request access to your personal information.

  • Ask us to correct inaccurate information.

  • Request deletion of your information in certain circumstances.

  • Request restriction of processing in certain circumstances.

  • Object to certain uses of your information.

  • Withdraw consent where processing is based on consent.

  • To exercise these rights, please contact us using the details above.

9. Complaints

If you have concerns about how we handle your personal information, please contact us in the first instance.

You also have the right to complain to the Information Commissioner's Office (ICO).

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Website: https://www.ico.org.uk

Telephone: 0303 123 1113

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

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